Canadian man spent $100,000 to buy an electric Ford F-150 Lightning, only for it to remain immobilized in his body shop for six months and later left him stranded due to failing charging stations on an road trip.

Image - Ford

Dalbir Bala, stated he would install two chargers at home and work, totaling $10,000, in addition to upgrading his electric panel at home by $6,000.

Image - Ford

Bala made his initial stop for battery recharging in Fargo, North Dakota where it took him two hours to take it from 10% to 90% capacity.

Image - Ford

With only 215 miles remaining after his second charge, he needed to stop in Albertville, Minnesota, but unfortunately the free charger didn't work and their phone number offered no assistance.

Image - Ford

Bala was forced to drive her vehicle to Elk River, Minnesota for another charging station; unfortunately the charger there was also defective.

Image - Ford

With just 12 miles left in his battery, there were no fast charging stations within reach; therefore he arranged to have his Lightning towed to a Ford dealership in Elk River and rented a gas-powered Toyota 4Runner to complete their trip to Chicago.

Image - Ford

Ford issued a statement to Fox Business noting how weather and geography can impede driving range, and acknowledging some of the challenges facing their industry.

Image - Ford

Ford acknowledged, in response to this customer experience, the urgent need to quickly increase public charging access across North America and Canada. 

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Ford's EV-certified dealers will install public facing DC fast chargers by early 2024 at their dealerships to offer additional charging solutions than what are currently available today. Furthermore, they were the first industry group to gain access to over 12,000 Tesla Superchargers specifically dedicated to Ford drivers.

Image - Ford